Organized parts warehouse with refuse truck components on shelves

Warranty Request

Submit Warranty Claim

OEM parts have a 90 day warranty. If your parts have failed in this time period please fill out this form and contact parts for help in getting a replacement part.

Call Preferred Truck and Equipment

Name*

Company*

Phone*

Email*

Original PT&E invoice or order number*

Original purchase date*

Part number*

Part description*

Quantity failed*

Date installed*

Date of failure*

Truck make / model*

Body style*

VIN or unit number*

Type of failure*

Describe the failure*

Operating hours / miles since install (if known)

Is the failed part available for return / inspection?*

YesNoNot sure

Need a replacement part now?*

YesNo

Photos of the failed part

Photos of the failure help us process your claim faster.

Preferred contact method*

PhoneEmailText

By submitting, you agree that PT&E may contact you about your request.